FAQ

Frequently asked questions

Bookings, deposit, age, licence, insurance, hotel delivery, cancellation... the most common questions answered.

Bookings

All bookings are handled on WhatsApp at +34 648 006 834. Pick a model and dates on the site, tap "Book on WhatsApp" and you'll get a pre-filled message to confirm availability. We reply in under an hour during business hours.

Bikes: €100 deposit per bike (cash or card). Motorcycles: €250–€800 deposit depending on engine size, held on the card. Fully refunded when the vehicle is returned in good condition.

Yes, free cancellation up to 48 hours before pickup. Later cancellations are charged the first day.

Yes — free delivery and pickup at hotels and apartments in Cala Ratjada and Capdepera for 3+ day rentals. For other areas (Canyamel, Font de Sa Cala) please ask.

Bikes

Adult bikes: age 12 with a guardian. We also have kids' bikes from 6 (MX20 Junior) to 12 (MX24 Junior).

Approved helmet, lock, puncture repair kit, pump, choice of pedals (race & MTB), phone/Garmin mount (race), roadside assistance and VAT. Free extras from day 4.

Motorcycles

• 50cc scooters: AM (age 15) or B (car). • 125cc (Vespa, Vision, Medley, Tuono 125, SX 125, GT 125, Vieste): A1 or B (car) held 3+ years — valid in Spain. • 200–500cc (Honda CB300R, Aprilia RS/Tuono 457, Voge 525, Keeway M502, Burgman 400, Beverly 300): A2. • 600cc and up (V-Strom 650, Tuareg 660, V85 TT, Caponord 1200): A. Note: with an A2 you can ride ALL motorcycles up to 47 hp — including 125cc. Valid EU or international licence. Min. age 21 for >300cc, 18 for scooters.

Yes, every motorcycle has full insurance with a deductible (€250–€800 by engine size). Optional deductible reduction for a one-off €25. 24h roadside assistance and replacement vehicle included.

2 approved helmets, top case, full tank (return full), full insurance, 24h roadside assistance, replacement vehicle, unlimited mileage, passenger insurance and VAT.

General

Monday to Sunday, 09:00 – 19:30 non-stop. Pickup and return within hours; outside hours on request.

Two shops in Cala Ratjada: Avda. Cala Agulla 86 (center/beach) and Calle Nereidas 29 (harbour). You can choose which one when booking.

Cash (€), card (Visa/Mastercard) and bank transfer. Deposit handled in-store at pickup.

WhatsApp

Question not listed?

Message us on WhatsApp and we reply right away.

WhatsApp